Refund Policy

Last updated: March 2026

✅ We offer a 7-day money-back guarantee on all Pro and Premium plans. No questions asked.

1. Our Refund Guarantee

We want you to be completely satisfied with RoleCraft. If you are not happy with your purchase for any reason, you may request a full refund within 7 days of your payment date.

After the 7-day period, refunds are issued at our discretion based on the circumstances described below.

2. Refund Eligibility

Situation	Refund
Request within 7 days of purchase	✅ Full refund
Technical issue preventing access (verified)	✅ Full refund
Duplicate payment / charged twice	✅ Full refund of duplicate
Request after 7 days (partial use)	⚠️ Reviewed case by case
Request after 7 days (full use of features)	❌ Not eligible
Free plan (no payment made)	N/A

3. How to Request a Refund

To request a refund, email us at support@rolekraft.com with:

Your registered email address
Date of payment
Razorpay Payment ID (available in your payment confirmation email)
Reason for refund (optional but helpful)

We process refund requests within 3–5 business days. Once approved, the amount will be credited back to your original payment method within 5–10 business days depending on your bank.

4. Subscription Cancellation

RoleCraft subscriptions are billed monthly or yearly. You can cancel your subscription at any time by contacting us at support@rolekraft.com.

Monthly plans: Cancellation takes effect at the end of the current billing period. No partial refunds for unused days.
Yearly plans: If cancelled within 7 days, full refund. After 7 days, a prorated refund may be issued for remaining full months at our discretion.

5. Non-Refundable Situations

Refund requests made after 7 days where the service was fully used
Accounts suspended or terminated due to violation of our Terms of Service
Dissatisfaction with AI-generated content quality (we encourage you to contact us first — we'll do our best to help)

6. Payment Disputes

Please contact us before raising a dispute with your bank or payment provider. Chargebacks initiated without prior communication may result in account suspension while the dispute is resolved.

7. Contact Us

For refund requests or any payment-related questions:
Email: support@rolekraft.com
Response time: Within 24 hours on business days
Website: www.rolekraft.com